Strategy
Digital Patient Care Transformation Vision and Strategy
Support MSK’s strategic growth by providing value to patients and amplifying our care through digital touch points within and beyond our physical boundaries.
How will cancer research, healthcare, technology and society change in ten years, and what is the impact on cancer care at MSK?
How do we develop a flexible and robust foundation that can support evolving organizational needs and dynamics of cancer care?
How do we deliver our care outside of our physical boundary, and expand our reach to those who are beyond diagnosis & treatment in their care continuum?
Drivers for digital patient care
Patient centricity
Aligning with our strategic growth
Patients value & want connectivity
Technology has impact on clinical care
My Role AND CONTRIBUTIONS
Supported the in-context clinical observation and interviews with more than 15 clinics, nurses and operation assistants to discover opportunities and needs for building future digital patient experience strategy.
Researched and designed a data visualization to predict and reveal
abnormal patient data.
Designed 13 scenarios of high-fidelity screens for mobile and iPad, and built two interactive prototypes to communicate and condense insights and features from the research.
Team/
Design Innovation Group
Jadie Oh | Senior UX designer
Grace Hsieh | Product designer
Beth Wernet | UX designer
Patty Beirne | Creative lead
Time/
4 months