mobile_mockup.jpg
 

Strategy

Digital Patient Care Transformation Vision and Strategy

Support MSK’s strategic growth by providing value to patients and amplifying our care through digital touch points within and beyond our physical boundaries.

  • How will cancer research, healthcare, technology and society change in ten years, and what is the impact on cancer care at MSK? 

  • How do we develop a flexible and robust foundation that can support evolving organizational needs and dynamics of cancer care? 

  • How do we deliver our care outside of our physical boundary, and expand our reach to those who are beyond diagnosis & treatment in their care continuum?

Drivers for digital patient care

  • Patient centricity

  • Aligning with our strategic growth 

  • Patients value & want connectivity 

  • Technology has impact on clinical care


My Role AND CONTRIBUTIONS

  • Supported the in-context clinical observation and interviews with more than 15 clinics, nurses and operation assistants to discover opportunities and needs for building future digital patient experience strategy.

  • Researched and designed a data visualization to predict and reveal

    abnormal patient data.

  • Designed 13 scenarios of high-fidelity screens for mobile and iPad, and built two interactive prototypes to communicate and condense insights and features from the research.

Team/
Design Innovation Group

  • Jadie Oh | Senior UX designer

  • Grace Hsieh | Product designer

  • Beth Wernet | UX designer

  • Patty Beirne | Creative lead

Time/

4 months